Alitalia doesnt know passbook???

Why do I have to type ever and ever again my surname every time I try to check in?

Sometimes I cant check in through the app, then it works only on the website. Why do you waste our time with ineffective processes?

iPhone users use passbook to download and store boarding passes in an easy-to-use format, even low cost companies have understood it. Why do you provide us boarding passes in A4 format on our iPhones?

An app that reflects the mediocrity of the airline...

Schumalain about Alitalia, v1.8.3